What is this?
Policy coverage
Crisis consultants
Our clients
Proposal Forms
Policy Documents
Product contamination insurance reimburses costs incurred to recall and replace a product in the market place with a safe one. It also provides expert assistance and advice during this process. Whilst product liability insurance includes some protection, it does not always reimburse the insured for their own costs incurred to withdraw and replace a product.
Product recalls are occurring more frequently and often receive media attention. A poorly handled product recall can have a catastrophic impact upon brand reputation, an organisation’s assets and even their ability to continue trading.
Catlin is a market leader in this area and takes a flexible approach when understanding clients’ needs. Our award winning claims team provides commercially minded and client focussed claims handling and we encourage our policyholders to use our 24 hour crisis response line for help and advice.
We cover:
Cover is on a ‘claims made’ basis and all policies are aggregated.
Crisis consultants and 24 hour crisis response line
We have partnered with a number of crisis consultants that are available to assist policyholders. We introduce them shortly after policy inception and during a crisis, they can work on-site with the policyholder to help pinpoint the source of the contamination or outbreak.
In the event of a product recall most companies quickly find themselves immersed in a full scale crisis and our 24 hour crisis response line is available for help and advice
Our consultants include:
RQA delivers world class services to the food, beverage, personal care and consumer product industries, providing solutions from concept to consumption.
RQA respond to our North American domiciled clients for product recall issues.
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Security Exchange is an independent security management company dedicated to the provision of specialist consultancy on a worldwide basis.
Security Exchange support the corporate, private, affinity and insurance markets through effective contingency planning, the provision of security information, crisis management and 24/7 response.
Security Exchange are able to assist globally to advise and assist on situations involving product recall, malicious tampering and extortion.
Provide crisis PR response and assistance globally.
Our clients fall into two categories.
1. Food & drink
2. Non food consumer goods
We look to write clients with good risk management procedures in place, as part of the underwriting process we will commonly require copies of quality assurance manuals, recall plans, and crisis management plans.
| Proposal Forms | |
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| First Party Recall Insurance Proposal Form | |
| Product Contamination Insurance Proposal Form | |
| Restaurant Contamination Insurance Proposal Form | |
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Underwriter
Stuart graduated from Plymouth University with a BSc (Hons) in Politics. He joined Independence Insurance Company Limited in 1998 as an underwriting assistant on the Liability Team.
In 2001 he joined Generali for a year writing Liability and some K&R before moving to AIG in 2002. Joining the Crisis Management Team as an underwriter, specialising in K&R, Product Recall and Terrorism. He joined Catlin in 2006 as an assistant underwriter for the newly formed Crisis Management Division.
Underwriter
Ian graduated in 1995 from the University of Manchester with a BA (Hons) in Geography. He then joined Independent Insurance’s graduate trainee programme in 1997 where he held a variety of positions before joining the London market team as a Construction underwriter. In 2001 he joined R&SA’s head office underwriting team where he helped manage the property and packages account, focusing on portfolio management and pricing strategies.
In 2004 he joined AIG as a project manager before moving into the Crisis Management team in 2005 as a senior underwriter, specialising in product recall and kidnap for ransom.
Ian joined Catlin in 2008 as class underwriter within the Crisis Management team.
Underwriter
David began his insurance career in 1987 when he joined Greig Fester Ltd. He held various positions until his departure in 1998 when he moved to their Latin-American and Caribbean department broking Kidnap and Ransom (K & R) direct insurance as well as facultative reinsurance for Personal Accident, Property, Terrorism, Product Recall, FI and Contingency lines of business. Later that year he joined Sedgwick as a broker in their Speciality Lines division placing K & R, product recall, personal accident and contingency classes.
In 2000 he moved to ACE Europe where he was a senior underwriter in their Crisis Management division underwriting product recall, K & R and terrorism risks. In 2001 ACE Europe stopped writing these classes and after a brief spell at ACE Global Markets writing UK terrorism David moved to Marsh in 2001 as vice president of their London Product Recall team.
He joined CUAL in June 2006 as a class underwriter of a new Crisis Management team writing Product Recall and K & R.
Underwriter
Neil began his insurance career in 1988 when he joined Bain Dawes Insurance Brokers Ltd, leaving the brokers now called AON in 1994 where he was the Key Account Manager for their Programs and Affinity Division, which specialised in providing Personal Lines programs to organisations such as the NHS, Toyota, Age Concern.
In 1994 Neil joined the Personal Lines Division of AIG Europe (UK) Ltd as business development manager working in their Croydon office, before moving to the Northampton office in 1996. In 1998 Neil moved to the Commercial Lines Division in the office London before joining the Crisis Management Division in 1999, specialising in underwriting Product Recall, Kidnap & Ransom, and Property Terrorism. Neil was appointed to the position of UK Regional Manager, Vice President of Crisis Management Division in 2002.
Neil joined Catlin in 2006 as class underwriter in the Crisis Management team.
| Chris King |
Tel: +44 (0)20 7458 5786 Email: chris.king@catlin.com |
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Business Group Leader-War & Political Risk After graduating from Loughborough University in 1995, Chris joined the Corporation of Lloyd's where he worked in the Regulatory Division as a syndicate reviewer. Chris joined Catlin in January 1998, as an underwriting assistant where, after progressing within the Marine Group, he was promoted in 2003 to class underwriter for the war and political risk account. |
