Vision and values
Our ambition is to be the world’s preferred specialty insurer and reinsurer – the underwriter with which clients and their brokers choose to work. We strive to achieve this ambition by attracting outstanding people who consistently deliver excellent service globally.
The values that have defined how we do business since the Group was founded by Stephen Catlin in 1984 are key to achieving this ambition.
In whatever circumstances we find ourselves and no matter who we are dealing with, our values guide us in how we behave and in the decisions we make:
We encourage open communication, both with clients and brokers and among our people.
Our people are expected to take responsibility for their actions and decisions and think and act like owners.
Our people should act in the best interests of the Group as a whole, not their own office or function.
We expect our people to act in a manner that reflects the highest ethical standards and subscribe to the Code of Ethical Conduct.
Our people are expected to treat clients, brokers, other counterparties and their fellow workers fairly and with respect.