Claims is a vital function within Catlin. In Asia Pacific we work to high standards to ensure our clients are always treated fairly and with their respect, and that their claims are dealt with professionally and quickly.
Our ambition is to enable our clients to sustain their businesses notwithstanding the events leading to the claim, and to protect their reputations. We also aim to assist brokers in attracting and retaining business.
Our claim offices in the region have high levels of autonomy, and our claims staff are empowered to make decisions quickly and decisively. This in turn allows us to provide a quick and efficient service.
We also have access to the expertise and technical knowledge of claims staff and engineers elsewhere in the Catlin Group.