Making a claim
When you need to make a claim, we have an expert at the end of the phone, ready to take action.
What should you expect when you make a claim?
Our claims team strives to offer the highest quality service:
- a professional able to respond to you 24/7
- a trained expert handling your enquiry
- clear instructions on what will happen next
- a dedicated claims team to help you through the process
- regular updates on progress
- fast turnaround times
- a fair assessment of your claim.
Contact a claims specialist
If you need to make a claim, our team is available 24/7. We understand that in times of crisis a prompt response from an insurer can make all the difference and so we are determined to go that extra mile to help all our customers with their claims.
Email: Singapore.claims@catlin.com
Or contact a member of our claims team direct:
Tim Collier
Regional Claims Manager, Singapore
Send an email
Cheryl Tan
Claims Executive
Send an email
Lokesh Thondavada
Claims Executive
Send an email
Evelyn Chia
Claims Executive
Send an email
Robena Hassan
Claims Executive
Send an email
Alexandra Morison
Claims Manager, Australia
Send an email
Feedback
If you have any feedback about our service or would like to escalate an enquiry, please email: Singapore.claims@catlin.com
