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Making a claim

We pride ourselves on providing exceptional service. You can expect:

  • a trained expert handling your enquiry
  • clear instructions on what will happen next
  • a dedicated claims team to help you through the process
  • regular updates on progress
  • fast turnaround times
  • a fair assessment of your claim. 

Contact a claims specialist

We understand that in times of crisis a prompt response from an insurer can make all the difference and so we are determined to go that extra mile to help all our customers with their claims.

Email: CICL.claims@catlin.com

Or find a member of our claims team using our People Finder.

Feedback

If you have any feedback about our service or would like to escalate an enquiry, please email: bermuda@catlin.com.

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