We write over thirty lines of business in the UK and London ranging from satellites to medical malpractice. In every line we aim to be leaders and so demonstrate our value to our clients.
On a daily basis, brokers are our clients; we always try to see them as such. We try to understand their business dynamics and do business in the way that suits their demands. If we can play a part in their delivering a professional, efficient service to our insureds, it can only be beneficial for all parties. This is one of our key differentiators.
We want to create an environment which stimulates creativity, challenges the accepted norms and stretches us all in a supportive environment. Our default position is to trust and empower our staff.
We try to listen hard to what our employees, brokers and insureds are saying and respond accordingly. This is where we get our best ideas on how to improve and evolve. We’re realistic enough to know that we don’t always get these things absolutely right, but it’s always our goal.