Claims

Art gallery

12.15 day 1: our 24-hour helpline rings telling us that the client’s art gallery is on fire.

14.15: our loss adjustor is on site.

16.00: we have received the loss adjustor’s preliminary report.

16.30: we have appointed conservation experts.

09.00 day 2: conservation experts are on site.

The broker was delighted by our effectiveness, saying:

no-one else could do this.

We pride ourselves on the speed of our response and our ability to make things happen quickly.